Question 1

In the globalized economy, the knowledge and management resources required for the firm to succeed are no longer concentrated in a single region but are distributed around the world.

Accepted Answer

With the emergence of global markets, knowledge and management resources are no longer confined to a single region, but are dispersed worldwide, requiring firms to adapt their strategies and operations to compete effectively in different regions.

Question 2

To maximize the long-term use of their global cadre, companies need to make sure that the foreign assignment and the reintegration process are positive experiences.

Accepted Answer

Maximizing the long-term use of a global cadre requires a positive experience during the foreign assignment and reintegration process. This ensures that employees are willing to take on future assignments and continue working for the company.

Question 3

The attrition rate for expatriates is considerably higher than that of non-expatriates.

Accepted Answer

Studies have shown that the attrition rate for expatriates, or employees working in foreign countries, is higher than that of non-expatriates, or employees working in their home country. Factors such as culture shock, lack of social support, and difficulty adjusting to a new work environment contribute to this higher attrition rate.

Question 4

According to the study by Lazarova and Caligiuri, career planning sessions are associated with successful repatriation.

Accepted Answer

The study by Lazarova and Caligiuri found that career planning sessions are associated with successful repatriation.

Question 5

According to Berthoin, which of the following exemplifies knowledge about when?

Accepted Answer

Berthoin identifies knowledge about when as knowledge about the effect of timing, which is represented in choice A. The other choices represent different types of knowledge.

Question 6

________ is optimized when career opportunities provided by the organization are congruent with repatriate career goals and aspirations.

Accepted Answer

The statement refers to repatriate career goals and aspirations, which means that the organization must provide opportunities that align with their interests and skills. This will ensure that knowledge transfer is optimized, as repatriates will be motivated to share their expertise and experience with the organization. Team management, organizational efficiency, and productivity are also important, but they are not directly related to the optimization of repatriate career opportunities.

Question 7

According to Lazarova and Tarique, organizations need to ________ in order to facilitate knowledge transfer.

Accepted Answer

Organizations need to have the right tools to capture knowledge in order to facilitate knowledge transfer.

Question 8

For a firm, the ability to develop a globally experienced top management team depends largely on the success of expatriates' assignments.

Accepted Answer

The success of expatriates' assignments can lead to the development of a globally experienced top management team for the firm. This is because expatriates often bring valuable international experience and knowledge back to the organization, which can benefit the company's overall global strategy and leadership. However, if expatriates fail in their assignments or do not receive the necessary support and resources, it may hinder the firm's ability to develop a globally experienced top management team.

Question 9

________ pointed out that expatriate experience not only brings about knowledge about cultural differences but also creates insights about HQ-subsidiary relations from which ideas about improving business could be derived.

Accepted Answer

Berthoin emphasized the value of expatriate experience in enhancing understanding of cultural differences and HQ-subsidiary relations, leading to business improvement ideas.

Question 10

Jeff Richards works for an American MNC.For more than 10 years, Jeff was posted in the company's subsidiary in Ghana.Upon returning to his home country a few months ago, Jeff reported that his international experience had substantially enhanced his skills of making decisions with less information and more uncertainty about the outcome.In this instance, Jeff alludes to which of the following acquired skills?

Accepted Answer

Jeff's ability to make decisions with less information and more uncertainty about the outcome highlights his tolerance for ambiguity, which is a skill commonly developed through international experience. The other options (B, C, D) do not specifically relate to this skill.

Question 11

According to Lazarova and Tarique, which of the following conditions must be met for the successful transfer of knowledge between repatriates and firms?

Accepted Answer

For the successful transfer of knowledge between repatriates and firms, it is crucial that the repatriates possess valuable knowledge that is relevant and beneficial to the organization. This ensures that the knowledge they bring back can be effectively utilized to improve processes, strategies, or performance within the firm.

Question 12

A repatriated manager says, "I learned to understand situations from the viewpoint of local employees and businesspeople when I worked overseas." Which of the following acquired skills is the manager referring to in this instance?

Accepted Answer

The manager is referring to the skill of multiple perspectives, which involves the ability to view situations from different viewpoints, including those of local employees and businesspeople. This skill is essential for effective cross-cultural communication and understanding.

Question 13

IHR managers are responsible for developing effective global management teams.

Accepted Answer

IHR managers (International Human Resource managers) are responsible for developing effective global management teams in order to ensure that the organization is able to operate efficiently in different countries and cultures. This includes recruiting, training, and evaluating employees, as well as developing strategies for managing cultural differences and promoting effective communication within the team.

Question 14

Effective human resource management of a company's global cadre ends with the successful repatriation of the executive into company headquarters.

Accepted Answer

This statement is true. Effective human resource management of a company's global cadre is not only about hiring and managing executives in different global locations, but also about ensuring their successful repatriation into company headquarters. This helps to ensure that the knowledge and experience gained by the executives during their global assignment is transferred back to the company's headquarters, which can ultimately benefit the business.

Question 15

According to Berthoin, which of the following types of knowledge gained abroad helps in understanding the differences in customer preferences?

Accepted Answer

According to Berthoin, knowledge about what customers prefer in different countries and regions helps in understanding the differences in customer preferences. Therefore, the correct choice is C - knowledge about what.

Question 16

Making decisions with more information and less uncertainty about the process and the outcome is referred as tolerance for ambiguity.

Accepted Answer

Tolerance for ambiguity refers to the ability to make decisions in situations where there is a lack of information or uncertainty about the process or outcome. Making decisions with more information and less uncertainty would require less tolerance for ambiguity.

Question 17

According to research, what practices should firms follow when making international assignments in order to ensure a high degree of job satisfaction and limited turnover?

Accepted Answer

The answer of According to research, what practices should firms...

Question 18

Reverse culture shock occurs primarily because of the difficulty of reintegrating into the organization.

Accepted Answer

Reverse culture shock occurs primarily because of the difficulty of reintegrating into the home culture.

Question 19

Typically, firms use highly formal means to help the accompanying spouse find a position at the same location.

Accepted Answer

Typically, firms do not use highly formal means to help the accompanying spouse find a position at the same location; instead, they might offer informal assistance or referrals, but there is no widespread formal mechanism for this purpose in most companies.

Question 20

Feelings of alienation due to the loss of contact with family, friends, and daily life speed up the resocialization process.

Accepted Answer

Resocialization typically involves replacing a person's social values, beliefs, and norms, and feelings of alienation can actually hinder this process by causing stress, anxiety, and resistance to new roles or environments.

Quiz 10: Developing a Global Management Cadre