Question 1

Many multinationals, in particular "chains," wish to train their local managers and workers to bridge the divide between the firm's successful corporate culture and practices, and the local culture and work practices.

Accepted Answer

Multinationals often aim to train local managers and workers to adapt to the corporate culture and practices, while also respecting and incorporating local culture and work practices.

Question 2

Relocation expense is an example of a(n)________.

Accepted Answer

Relocation expense is an example of an allowance, which is a sum of money paid regularly by an employer to cover expenses incurred by an employee in the course of their work. It is not a salary, tax, or benefit.

Question 3

Training for host-country nationals during the export stage of globalization will most likely focus on ________.

Accepted Answer

The answer of Training for host-country nationals during the export...

Question 4

Which of the following refers to a training priority for e-business development?

Accepted Answer

Addressing security and privacy concerns is crucial in e-business development as it involves handling sensitive customer information and financial transactions. Effective training in these areas can help prevent data breaches and protect the company's reputation. Soft skills, talent management, and revenue models are important as well, but may not be the top priority for training in e-business development.

Question 5

Which of the following methods is used by many firms to reduce the overall costs of expatriate assignments?

Accepted Answer

The answer of Which of the following methods is used...

Question 6

With the increasing number of companies that operate around the world and assign and move personnel from one country to another, ________ has become exceedingly complex.

Accepted Answer

Designing equitable pay scales has become exceedingly complex due to the need to balance various factors such as cost of living, tax implications, and local market rates across different countries.

Question 7

Which of the following refers to a core concept of the Toyota Way?

Accepted Answer

Ownership of problems and visibility is a core concept of the Toyota Way, where employees are encouraged to take ownership of problems and bring them to the surface for resolution, rather than hiding them or passing them along to others. A and D are incorrect because the Toyota Way emphasizes a team-based approach to achieve goals, rather than individual achievement, while organizational learning is also a key aspect of the Toyota Way. C is incorrect because hiding problems and difficulties goes against the principles of the Toyota Way, which stresses constant improvement and open communication.

Question 8

Which of the following factors will hinder the integration of expatriate staff with local staff?

Accepted Answer

The headquarters mentality, which refers to the mindset of expatriates from the headquarters that they are superior to local staff, can hinder the integration of expatriate staff with local staff. This can create a divide between expatriates and locals, and hinder effective collaboration and knowledge sharing. The other options - knowledge sharing, overseas experience, and cultural flexibility - are factors that could enhance the integration of expatriate staff with local staff.

Question 9

Which of the following can be termed as a benefit in the context of expatriate compensation?

Accepted Answer

The answer of Which of the following can be termed...

Question 10

Which of the following is a factor that facilitates integration of expatriate staff with local staff?

Accepted Answer

Speaking the local language can help expatriate staff communicate better with local staff and understand their culture, which can promote integration and collaboration. Withholding useful information, having a headquarters mentality, or demonstrating autocratic behavior can all create barriers to integration and harm relationships between expatriate and local staff.

Question 11

Why is expatriate compensation complicated? What are some of the universal best practices regarding employee compensation?

Accepted Answer

The answer of Why is expatriate compensation complicated? What are...

Question 12

What are the factors that facilitate and hinder the integration of expatriate staff with local staff?

Accepted Answer

The answer of What are the factors that facilitate and...

Question 13

Which of the following is true with regard to training and compensating host-country nationals?

Accepted Answer

Many multinationals recognize the importance of training and compensating host-country nationals to bridge the gap between the firm's corporate culture and the local culture. This helps create a harmonious work environment and facilitates understanding and communication among employees. The option A is incorrect because many MNCs offer training to HCNs to develop their skills and enhance their potential. The option B is incorrect because the trend in the West is moving away from the traditional lifetime employment and guaranteed pensions. The option D is incorrect because MNCs often have a global compensation strategy in place, but they may tailor it to fit the local market conditions.

Question 14

The concept of "keeping the expatriate whole" in terms of compensation most likely means ensuring that the expatriate's ________.

Accepted Answer

Keeping the expatriate whole means providing compensation that maintains the standard of living they had in their home country. This includes salary, bonuses, benefits, housing, and other allowances, so that they can live comfortably in their new location and not experience a decrease in their standard of living. The focus is on ensuring that the expatriate does not suffer financially due to the assignment overseas.

Question 15

An appropriate compensation and benefits package is most likely to ________.

Accepted Answer

A well-designed compensation and benefits package can motivate employees to perform well and increase their job satisfaction. This, in turn, can result in higher retention rates, as employees are less likely to leave the organization. Additionally, offering competitive compensation and benefits can help attract high-quality candidates during the recruitment process. While there may be some short-term costs associated with offering a comprehensive package, the long-term benefits often outweigh any initial expenses. Providing adequate compensation and benefits can also help reduce turnover costs associated with hiring and training new employees.

Question 16

The ________ is often used to equalize the standard of living between the host country and the home country, and to add some compensation for inconvenience or qualitative loss.

Accepted Answer

The balance sheet approach is commonly used in global compensation and involves balancing the employee's standard of living between the home country and host country. It takes into account the cost of living, taxes, housing, and other expenses in both locations, as well as some compensation for any inconvenience or loss in the quality of life. The other options mentioned, such as localization approach, relocation strategy, and going-rate approach, do not necessarily address the equalization of standard of living and compensation for qualitative losses.

Question 17

Describe Tung's five training techniques for assisting expatriates in the adjustment process.How can training be integrated with global orientation?

Accepted Answer

The answer of Describe Tung's five training techniques for assisting...

Question 18

To ensure that expatriates do not lose out through their overseas assignment, the going-rate approach is often used to equalize the standard of living between the host country and the home country.

Accepted Answer

The answer of To ensure that expatriates do not lose...

Question 19

Managerial training in ________ is particularly critical for firms in new economy and emerging markets.

Accepted Answer

In the new economy and emerging markets, technology is constantly advancing and changing, making it critical for managers to have the necessary training in information and communication technologies in order to stay competitive and innovative. This will allow them to better understand how to apply these technologies to their business models and operations.

Question 20

The ________ pays the expatriate the going rate for similar positions in the host country, plus whatever allowances and benefits for the assignment that the manager negotiates.

Accepted Answer

The localization approach involves adjusting the expatriate's salary to match the local market rates in the host country, often including additional allowances and benefits to make the assignment attractive.

Quiz 9: Staffing, Training, and Compensation for Global Operations