Redesign efforts should ideally achieve all of the following but ONE.
A)Reduced number of service failures
B)Creation of blueprints
C)Reduced cycle time
D)Enhanced productivity
E)Increased customer satisfaction

Question

Quizplus · Accepted Answer

While blueprints are a helpful tool for designing and communicating about services, they alone do not directly contribute to improving service performance. The other four options (reduced service failures, reduced cycle time, enhanced productivity, and increased customer satisfaction) all focus on improving the quality and effectiveness of the service.

Redesign Efforts Should Ideally Achieve All of the Following but ONE