Question 1

________ are those assets required to derive value from a primary investment.

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Question 2

How does a company's use of information systems affect its corporate strategies? Provide an example.

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Question 3

How are information systems transforming businesses today in Canada?

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Question 4

What does globalization have to do with management information systems?

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Question 5

Define operational excellence.How can information systems help achieve it?

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Question 6

You work at the central office of a nationwide pizza chain.You have been assigned the task of explaining how your firm might use information technology to achieve the strategic business objective of improved decision making?

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Question 7

Studies of returns from information technology investments show that there is considerable variation in the returns firms receive.How does the concept of concept of complementary assets explain this variation in returns to the firm?

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Question 8

Define business process.What might be a business process used at a hospital?

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Question 9

This chapter discusses how each organization has its own culture and sets of values shared by most of its members.What kind of shared values might you find at a law firm?

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Question 10

In a ________ perspective,the performance of a system is optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained.

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Question 11

You work for an auto manufacturer and distributor.How could you use information systems to achieve greater customer intimacy?

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Question 12

In 2005,journalist Thomas Friedman wrote an influential book declaring the world was now "flat".What does this mean and what impact does it have for managers in regards to information technology?

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Question 13

Investments in organization and management are also known as ________ capital.

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Question 14

MIS deals with ________ issues as well as technical issues surrounding the development,use,and impact of information systems used by managers and employees in the firm.

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Question 15

The study of information systems is a ________ field.No single theory or perspective dominates.

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Question 16

A ________ links two or more computers to share data or resources,such as a printer.

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Question 17

You are a marketing manager for a national movie theatre chain.Give an example of data that your department could use for creating meaningful information.What type of information could that data produce?

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Question 18

What is the difference between information technology and information systems? Describe some of the functions of information systems.

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Question 19

You are starting a small bike messenger company.Given your type of services (hand-delivering packages within a small geographical area),could your firm be a digital firm? If so,what would make this a digital firm?

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Question 20

You work at the business headquarters for a chain of movie theaters.Describe this firm's information value chain.

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Quiz 1: Information Systems in Global Business Today