Which types of systems consolidate the relevant knowledge and experience in the firm to make it available to improve business processes and management decision making?
A)TPS
B)Extranets
C)KMS
D)CRM

Question

Quizplus · Accepted Answer

KMS (Knowledge Management Systems) consolidate the relevant knowledge and experience in the firm to make it available for use in improving business processes and management decision making. TPS (Transaction Processing Systems) are designed to process and record daily transactions such as sales, purchases, and payments. Extranets are networks that allow organizations to communicate and share information with their customers, suppliers, and other external parties securely. CRM (Customer Relationship Management) is a system focused on managing customer interactions and relationships. While it may include knowledge management features, it is not specifically designed for this purpose.

Which Types of Systems Consolidate the Relevant Knowledge and Experience