Common CRM applications include all of the following EXCEPT _____________.
A)Data collection
B)Marketing automation
C)Data entry
D)Sales force automation
E)Finance automation

Question

Quizplus · Accepted Answer

Finance automation is not a typical feature of CRM applications, whereas the other options listed (data collection, marketing automation, data entry, and sales force automation) are common functions of CRM software.

Common CRM Applications Include All of the Following EXCEPT _____________