Question 1

Match each of the following terms with its corresponding description.
-Refers to how long it takes the software package to respond to the user's request in an interactive session

Accepted Answer

Response time refers to how long it takes the software package to respond to the user's request in an interactive session.

Answer: A
 Ease of installation refers to how easy or difficult it is to install the software package.

Answer: B
 Vendor support refers to the level of support provided by the vendor of the software package.

Answer: C
 Viability of vendor refers to the financial stability and longevity of the company that provides the software package.

Answer: D
 Flexibility refers to how adaptable the software package is to different user needs and requirements.

Answer: E
 Functionality refers to the range and effectiveness of features and capabilities provided by the software package.

Answer: F
 Request for proposal (RFP) is a document that describes what services or products the buyer wants to purchase, and solicits proposals from potential vendors or suppliers.

Question 2

Match each of the following terms with its corresponding description.
-Refers to the availability and cost of user manuals and other technical paper work associated with the software

Accepted Answer

Documentation refers to the availability and cost of user manuals and other technical paperwork associated with the software.

Question 3

Match each of the following terms with the reason for why you would 
go with that provider.
-For complete systems that cross functional boundaries

Accepted Answer

Enterprise solutions vendors specialize in providing complete systems that can cross functional boundaries, making them the best choice for this scenario.

Note: IT services firms and in-house developers may also be able to provide complete systems, but they may not be as specialized in this area as enterprise solutions vendors. Packaged software producers and open-source software may not be able to provide complete systems that cross functional boundaries. Cloud computing may be an option for hosting and accessing these systems, but it is not a provider of the systems themselves.

Question 4

Match each of the following terms with its corresponding description.
-Refers to whether and how much a vendor can assist in installing the software, how much training and support is provided, and how much help can be provided to solve problems after installation

Accepted Answer

Vendor Support refers to the assistance provided by the vendor in terms of installation, training, support, and problem-solving after the software is installed.

Question 5

Match each of the following terms with its corresponding description.
-Organization invests in carefully designing assets for reuse, choosing assets for domain or product line.Assets are designed or reengineered to fit together.

Accepted Answer

Designed Reuse involves an organization carefully designing assets for reuse, choosing assets for a specific domain or product line, and reengineering or designing assets to fit together.

Answer: A 
 Ad Hoc Reuse involves ad hoc, informal reuse of assets without a specific strategy or plan in place.

Answer: B 
 Facilitated Reuse involves providing tools or support to facilitate reuse of assets, such as libraries or templates.

Answer: C 
 Managed Reuse involves a formal management strategy for identifying, cataloging, and tracking reusable assets.

Question 6

Match each of the following terms with its corresponding description.
-Individuals find assets on their own, sharing with colleagues as they choose.

Accepted Answer

Ad Hoc Reuse refers to individuals finding assets on their own and sharing with colleagues as they choose. The other options refer to more structured approaches to reuse. Facilitated Reuse involves a team or person responsible for promoting and enabling reuse, while Managed Reuse involves a centralized management approach to controlling and tracking reusable assets. Designed Reuse refers to the intentional design of assets for reuse, often involving a formalized methodology or process.

Question 7

With managed reuse, the development, sharing, and adoption of reusable assets is:

Accepted Answer

B) With managed reuse, the organization establishes processes and policies for ensuring that reuse is practiced and that the results are measured.

Question 8

Match each of the following terms with the reason for why you would 
go with that provider.
-When resources and staff are available and system must be built from scratch

Accepted Answer

When resources and staff are available and a system must be built from scratch, hiring in-house developers would be the best option as they can be trained and dedicated to the project.

Answer: A or C
 If the organization has the budget, IT services firms or enterprise solutions vendors can be chosen. They have a team of experts who can build the system from scratch and provide ongoing support.

Answer: B
 If the organization prefers to use pre-built applications, packaged software producers can be chosen as they can provide cost-effective solutions and ongoing support.

Answer: D
 If the organization wants to save on infrastructure costs and prefers a pay-per-use model, cloud computing providers can be chosen as they offer scalable and flexible solutions.

Answer: E
 If the organization prefers to use free and customizable software, open-source software can be chosen. However, this would require expertise in-house or through an IT services firm.

Question 9

Match each of the following terms with its corresponding description.
-Organization encourages and supports reuse with limited resources, infrastructure, and policies to make reuse easier.

Accepted Answer

Facilitated Reuse refers to an organization encouraging and supporting reuse with some resources, infrastructure, and policies in place to make reuse easier, but not as extensively as in Managed or Designed Reuse.

Question 10

Match each of the following terms with the reason for why you would 
go with that provider.
-For instant access to an application

Accepted Answer

Cloud computing offers instant access to applications as they are hosted on remote servers and can be accessed from anywhere with an internet connection.

Answer: E 
 Open-source software can be accessed and downloaded readily, allowing for nearly instant access to applications and programs.

Answer: F 
 In-house developers can quickly create and maintain applications within the organization, allowing for instant access to their developments.

Question 11

Match each of the following terms with its corresponding description.
-A document provided to vendors to ask them to propose hardware and system software that will meet the requirements of your new system

Accepted Answer

A request for proposal is a document used to solicit proposals from vendors to provide hardware and system software that will meet the requirements of a new system.

Answer: A
 Ease of installation refers to how easy it is to install and set up the hardware and system software. It is a criteria used to evaluate potential vendors.

Answer: B
 Vendor support refers to the level of support that a vendor provides during and after the installation process. It is a criteria used to evaluate potential vendors.

Answer: C
 Viability of vendor refers to the financial stability and long-term viability of the vendor. It is a criteria used to evaluate potential vendors.

Answer: D
 Flexibility refers to the ability of the hardware and system software to adapt to changing business needs. It is a criteria used to evaluate potential vendors.

Answer: E
 Functionality refers to the features and capabilities of the hardware and system software. It is a criteria used to evaluate potential vendors.

Answer: G
 Response time refers to the time it takes for the hardware and system software to respond to user requests. It is a criteria used to evaluate potential vendors.

Answer: H
 Documentation refers to the quality and completeness of the documentation provided with the hardware and system software. It is a criteria used to evaluate potential vendors.

Question 12

Match each of the following terms with its corresponding description.
-Refers to how easy it is for you, or the vendor, to customize the software

Accepted Answer

Flexibility refers to how easy it is to customize the software to fit specific needs.

Answer: B
 Vendor Support refers to the assistance and support provided by the software vendor for the product.

Answer: C
 Viability of Vendor refers to the financial stability and future prospects of the software vendor.

Answer: E
 Functionality refers to the range of features and capabilities offered by the software.

Answer: F
 Request for proposal (RFP) is a document used to request details and proposals from potential vendors in order to make an informed decision on procurement.

Answer: G
 Response time refers to the speed at which the software responds to user commands and requests.

Answer: H
 Documentation refers to the help files, manuals, and other resources provided by the software vendor to assist with the use and maintenance of the product.

Answer: A
 Ease of installation refers to how easy and straightforward the installation process of the software is.

Question 13

When an organization encourages and supports use with limited resources, infrastructure, and policies to make reuse easier, they are said to be engaged in:

Accepted Answer

Facilitated reuse refers to promoting and supporting reuse within an organization with limited resources and infrastructure. It involves creating an environment that encourages reuse and provides the necessary resources, policies, and tools to make it easier for developers to reuse components. Facilitated reuse is a step above ad hoc reuse, where developers may reuse components on an individual basis without the support of the organization. Managed reuse involves a more structured approach to reuse with formal policies and processes in place, while ex ante reuse involves planning for reuse before development begins. Designed reuse involves intentionally creating components and systems for reuse.

Question 14

Match each of the following terms with the reason for why you would 
go with that provider.
-When supported task is generic but cost is an issue

Accepted Answer

Open-source software can provide a cost-effective solution for generic tasks as it is available for free and can often be customized to fit specific needs.

Answer: F
 In-house developers can also provide a cost-effective solution for generic tasks as they can be trained to develop and maintain software internally, reducing the need for outsourcing.

Note: The other options listed (A, B, C, and D) may not be the best choice for generic tasks when cost is a major factor as they may involve higher expenses for licensing, implementation, and maintenance. However, they could still be viable options for specific needs or when other factors such as security or scalability are more important.

Question 15

When an organization invests in carefully designing assets for reuse, choosing assets for domain or product line, they are said to be engaged in:

Accepted Answer

C) The focus of designed reuse is more on developing reusable assets than on finding existing assets that might be candidates for reuse.

Question 16

Match each of the following terms with its corresponding description.
-Organization enforces reuse practice through policies, resources, tools, and people.

Accepted Answer

Managed Reuse involves the enforcement of reuse practices through policies, resources, tools, and people to ensure that reuse is planned, implemented, and monitored. Ad Hoc Reuse refers to unplanned reuse, Facilitated Reuse refers to the provision of assistance and resources in the reuse process, and Designed Reuse involves intentionally creating assets for reuse.

Question 17

Match each of the following terms with its corresponding description.
-Refers to the vendor's ability to remain in business

Accepted Answer

Viability of Vendor refers to their ability to remain in business.

Answer: B
 Vendor Support refers to the assistance offered by the vendor to their customers.

Answer: C
 Viability of Vendor refers to their ability to remain in business.

Answer: D
 Flexibility refers to the system's capability to adapt to changing needs.

Answer: E
 Functionality refers to the system's ability to perform its intended tasks.

Answer: F
 Request for proposal is a document used to solicit proposals from vendors.

Answer: G
 Response time refers to the time it takes for the system to respond to a user request.

Answer: H
 Documentation refers to the system's user manuals, guides, and other supporting materials.

Question 18

Match each of the following terms with its corresponding description.
-Refers to the tasks the software can perform and the mandatory, essential, and desired system features

Accepted Answer

Functionality refers to the tasks the software can perform and the mandatory, essential, and desired system features.

Question 19

Match each of the following terms with the reason for why you would 
go with that provider.
-When supported task is generic

Accepted Answer

Packaged software producers are chosen when the task is generic because they offer standardized solutions that are cost-effective and widely used for common business needs.

Question 20

Match each of the following terms with the reason for why you would 
go with that provider.
-When task requires custom support and system can't be built internally or system needs to be sourced

Accepted Answer

When a task requires custom support or the IT system cannot be built internally, IT services firms can provide the necessary expertise to develop and maintain the system.

Answer: B 
 When a system needs to be sourced, packaged software producers can offer off-the-shelf solutions that can be customized to meet the organization's needs.

Answer: C 
 Enterprise solutions vendors offer comprehensive and integrated software solutions that can provide an end-to-end solution for an organization's needs.

Answer: D 
 Cloud computing can provide organizations with scalable and flexible computing resources that can be customized to meet specific requirements.

Answer: E 
 Open-source software is a viable option when an organization needs to reduce costs and is willing to invest in the development and maintenance of the software internally.

Answer: F 
 In-house developers are a good option for organizations that need to develop and maintain custom software solutions internally.

Quiz 2: The Sources of Software

Match each of the following terms with its corresponding description. -Refers to how long it takes the software package to respond to the user's request in an interactive session

Match each of the following terms with its corresponding description. -Refers to the availability and cost of user manuals and other technical paper work associated with the software

Match each of the following terms with the reason for why you would go with that provider. -For complete systems that cross functional boundaries

Match each of the following terms with its corresponding description. -Refers to whether and how much a vendor can assist in installing the software, how much training and support is provided, and how much help can be provided to solve problems after installation

Match each of the following terms with its corresponding description. -Organization invests in carefully designing assets for reuse, choosing assets for domain or product line.Assets are designed or reengineered to fit together.

Match each of the following terms with its corresponding description. -Individuals find assets on their own, sharing with colleagues as they choose.

With managed reuse, the development, sharing, and adoption of reusable assets is:

Match each of the following terms with the reason for why you would go with that provider. -When resources and staff are available and system must be built from scratch

Match each of the following terms with its corresponding description. -Organization encourages and supports reuse with limited resources, infrastructure, and policies to make reuse easier.

Match each of the following terms with the reason for why you would go with that provider. -For instant access to an application

Match each of the following terms with its corresponding description. -A document provided to vendors to ask them to propose hardware and system software that will meet the requirements of your new system

Match each of the following terms with its corresponding description. -Refers to how easy it is for you, or the vendor, to customize the software

When an organization encourages and supports use with limited resources, infrastructure, and policies to make reuse easier, they are said to be engaged in:

Match each of the following terms with the reason for why you would go with that provider. -When supported task is generic but cost is an issue

When an organization invests in carefully designing assets for reuse, choosing assets for domain or product line, they are said to be engaged in:

Match each of the following terms with its corresponding description. -Organization enforces reuse practice through policies, resources, tools, and people.

Match each of the following terms with its corresponding description. -Refers to the vendor's ability to remain in business

Match each of the following terms with its corresponding description. -Refers to the tasks the software can perform and the mandatory, essential, and desired system features

Match each of the following terms with the reason for why you would go with that provider. -When supported task is generic

Match each of the following terms with the reason for why you would go with that provider. -When task requires custom support and system can't be built internally or system needs to be sourced