Verizon's implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of
A) improved flexibility.
B) improved decision making.
C) improved efficiency.
D) customer and supplier intimacy.

Question

Quizplus · Accepted Answer

Verizon's digital dashboard provides real-time information to managers, allowing for more informed and quicker decision making. This improves decision making.

Verizon's Implementation of a Web-Based Digital Dashboard to Provide Managers