Question 1

The interaction between information systems and organizations is influenced
A) primarily by the decision making of middle and senior managers.
B) by the development of new information technologies.
C) by many factors, including structure, politics, culture, and environment.
D) by two main microeconomic forces: capital and labor.
E) by management decisions.

Accepted Answer

B

Question 2

All of the following statements are true about information technology's impact on business firms except
A) it helps firms expand in size.
B) it helps firms lower the cost of market participation.
C) it helps reduce internal management costs.
D) it helps reduce transaction costs.
E) it helps reduce agency costs.

Accepted Answer

Information technology helps firms become more efficient and competitive, but it doesn't necessarily lead to expansion in size. Expansion is influenced by a variety of factors including market demand, strategic decisions, and financial resources. Technology primarily enhances operational efficiency and effectiveness.

Question 3

Along with capital, ________ is the primary production input that the organization uses to create products and services.
A) structure
B) culture
C) politics
D) natural resources
E) labor

Accepted Answer

Labor refers to the workers or employees who contribute their skills, knowledge, and efforts to the production process. It is one of the primary production factors, along with capital (i.e. machinery, equipment, and financial resources). Natural resources (D), structure (A), and culture (B) are also important for the organization's success, but they are not considered as production inputs. Politics (C) may have an impact on the organization, but it is not directly related to the production process.

Question 4

Which of the following is not a major feature of organizations that impacts the use of information systems?
A) business processes
B) environments
C) goals
D) agency costs
E) leadership styles

Accepted Answer

While agency costs can impact the decision-making process of an organization, it is not a major feature or aspect of the organization itself. Business processes, environments, goals, and leadership styles all have a significant impact on the use and implementation of information systems within an organization.

Question 5

Business processes are collections of
A) informal practices and behaviors.
B) formalized and documented practices.
C) business rules.
D) rights and privileges.
E) routines.

Accepted Answer

The answer of Business processes are collections of
A) informal practices...

Question 6

The divergent viewpoints about how resources, rewards, and punishments should be distributed, and the struggles resulting from these differences are known as
A) culture.
B) politics.
C) structure.
D) viewpoints.
E) variance.

Accepted Answer

The struggles resulting from differences in how resources, rewards, and punishments should be distributed are known as politics. Culture refers to the shared beliefs, values, and practices of a group. Structure refers to the way an organization is formed or arranged. Viewpoints and variance are not specific concepts related to this scenario.

Question 7

How are the technical and behavioral definitions of an organization different?

Accepted Answer

The answer of How are the technical and behavioral definitions...

Question 8

All of the following are considered disruptive technologies except
A) instant messaging.
B) e-mail.
C) Internet telephony.
D) PCs.
E) smartphones.

Accepted Answer

The answer of All of the following are considered disruptive...

Question 9

________ technologies radically change the business landscape and environment.
A) Explosive
B) Inventive
C) Disruptive
D) Subversive
E) Divisive

Accepted Answer

Disruptive technologies are those that shake up traditional business models and transform industries. Examples of disruptive technologies include smartphones, social media, and streaming services. These technologies have the potential to radically change the business landscape and create new winners and losers.

Question 10

A professional bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

Accepted Answer

A professional bureaucracy is characterized by having highly skilled professionals who possess specialized knowledge and expertise, and this knowledge is critical for the production of goods and services. This type of organization relies on the professional judgment of its experts, and the knowledge they possess is considered to be a significant organizational resource.

Question 11

Routines are also called standard operating procedures.

Accepted Answer

Routines and standard operating procedures are the same thing.

Question 12

An organization is a
A) stable, formal social structure that takes resources from the environment and processes them to produce outputs.
B) formal, legal entity with internal rules and procedures that must abide by laws.
C) a collection of people and other social elements.
D) B and C
E) A, B, and C

Accepted Answer

An organization can be described as all of the options mentioned in the answer choices. It is a stable social structure that takes resources from the environment and processes them to produce outputs, making it a formal entity that abides by laws and has internal rules and procedures. At the same time, an organization is also a collection of people and other social elements who work together towards achieving common goals.

Question 13

Under Mintzberg's classification of organizational structure, the knowledge-based organization where goods and services depend on the expertise and knowledge of professionals falls under the category of
A) entrepreneurial structures.
B) divisionalized bureaucracies.
C) professional bureaucracies.
D) adhocracies.
E) machine bureaucracies.

Accepted Answer

According to Mintzberg's classification, a professional bureaucracy is characterized by a high degree of specialization and a reliance on the expertise of professionals. In this type of structure, knowledge and expertise are the key resources, and decision-making is decentralized to the professionals. Therefore, the knowledge-based organization where goods and services depend on the expertise and knowledge of professionals falls under the category of a professional bureaucracy.

Question 14

An example of a divisionalized bureaucracy is a
A) startup firm.
B) university.
C) Fortune 500 firm.
D) midsize manufacturer.
E) consulting firm.

Accepted Answer

A Fortune 500 firm is more likely to have a divisionalized bureaucracy, where it is divided into separate business units based on product lines, geographic regions, or customer groups. Start-up firms and midsize manufacturers are less likely to have a complex organizational structure. Universities are typically organized by schools or departments but may not have the same level of bureaucracy as a large corporation. Consulting firms can have a flat organizational structure or may be organized by service lines.

Question 15

Some organizations lack bedrock, unassailable assumptions that define their goals and products.

Accepted Answer

The answer of Some organizations lack bedrock, unassailable assumptions that...

Question 16

When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as
A) switching costs.
B) network costs.
C) procurement.
D) agency costs.
E) transaction costs.

Accepted Answer

When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as transaction costs. These costs include search and information costs, bargaining and negotiation costs, and enforcement and contract costs.

Question 17

An organization is seen as a means by which primary production factors are transformed into outputs consumed by the environment according to the ________ definition of organizations.
A) microeconomic
B) macroeconomic
C) sociotechnical
D) behavioral
E) psychological

Accepted Answer

The microeconomic definition of organizations focuses on the transformation of inputs such as labor and capital into outputs that are consumed by the environment, primarily through the production of goods and services. This definition is more concerned with the economic activity and efficiency of organizations rather than their social or behavioral aspects.

Question 18

How does the technical view of organizations fall short of understanding the full impacts of information systems in a firm?
A) It sees information systems as a way to rearrange the inputs and outputs of the organization.
B) It sees capital and labor as primary production factors.
C) It sees an organization as a collection of rights, privileges, obligations, and responsibilities.
D) It sees the organization as a social structure similar to a machine.
E) It sees the inputs and outputs, labor and capital, as being infinitely malleable.

Accepted Answer

The answer of How does the technical view of organizations...

Question 19

Mintzberg classifies a large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management as a ________ bureaucracy.
A) machine
B) professional
C) divisionalized
D) multidivisional
E) ad hoc

Accepted Answer

Mintzberg's classification of a large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management is called a "machine bureaucracy." This type of organization is characterized by highly formalized procedures, specialized roles, and a clear chain of command.

Question 20

According to agency theory, the firm is viewed as a(n)
A) unified, profit-maximizing entity.
B) task force organization that must respond to rapidly changing environments.
C) entrepreneurial endeavor.
D) "nexus of contracts" among self-interested individuals.
E) entrepreneurial structure.

Accepted Answer

According to agency theory, the firm is seen as a "nexus of contracts" among self-interested individuals, where the principals (owners) hire agents (managers) to act on their behalf, but there may be conflicts of interest between them.

Quiz 3: Information Systems, Organizations, and Strategy

The interaction between information systems and organizations is influenced

All of the following statements are true about information technology's impact on business firms except

Along with capital, ________ is the primary production input that the organization uses to create products and services.

Which of the following is not a major feature of organizations that impacts the use of information systems?

Business processes are collections of

The divergent viewpoints about how resources, rewards, and punishments should be distributed, and the struggles resulting from these differences are known as

How are the technical and behavioral definitions of an organization different?

All of the following are considered disruptive technologies except

________ technologies radically change the business landscape and environment.

A professional bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

Routines are also called standard operating procedures.

An organization is a

Under Mintzberg's classification of organizational structure, the knowledge-based organization where goods and services depend on the expertise and knowledge of professionals falls under the category of

An example of a divisionalized bureaucracy is a

Some organizations lack bedrock, unassailable assumptions that define their goals and products.

When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as

An organization is seen as a means by which primary production factors are transformed into outputs consumed by the environment according to the ________ definition of organizations.

How does the technical view of organizations fall short of understanding the full impacts of information systems in a firm?

Mintzberg classifies a large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management as a ________ bureaucracy.

According to agency theory, the firm is viewed as a(n)