Question 1

The way to identify these core business processes is to conduct a___________________________.

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Question 2

What steps do the authors recommend be taken to develop an international information systems architecture?

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Question 3

Brazil,Russia,India,and China are now referred to as the _________________countries,all judged to be at a similar stage of advanced economic development.

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Question 4

List at least four general cultural factors and four specific business factors driving global business.Which two factors (one of each)do you feel are most problematic at the current moment? Why?

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Question 5

An ________________________________________ consists of the basic information systems required by organizations to coordinate worldwide trade and other activities.

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Question 6

____________________________support functions that are absolutely critical to the organization.

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Question 7

What are the four specific types of business challenges to global business systems? Which one do you think will be easiest to solve? Why?

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Question 8

The entire process of converting software to operate in a second language is called________________________.

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Question 9

Truly integrated global systems must have___________________________-the ability to link together the systems and people of a global firm into a single integrated network just like the phone system but capable of voice,data,and image transmissions.

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Question 10

How do cultural,legal,political,and social expectations affect global business?

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Question 11

List at least four difficult problems for management in the development of the international information system.Which do you see as the most problematic,and why?

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Question 12

How does the Internet benefit the development of a global information system? Should all global systems be based on the Internet?

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Question 13

____________________________ and other coordination costs increase as the firm moves from local option systems toward regional and global systems.

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Question 14

What are the organizational principles a company should follow to develop a global company and its information systems support structure? Do you agree? Would you change these principles,or add others? Support your answer.

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Question 15

You work for a business consulting firm,and you have been asked to advise Bamboo Home,a home furniture retailer on implementing a global information systems.What general benefits can Bamboo Home expect from a globalized system?

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Question 16

You are working for a global electronic parts manufacturing company with divisions in Taiwan,Malaysia,Australia,and Germany,that has embarked on developing a global enterprise system.To ensure that overseas divisions comply with the new system,they are considering a cooptation strategy in which they will permit each country unit the opportunity to develop one transnational application first in its home territory,and then throughout the world.What are the benefits and drawbacks to this approach? Are there any other solutions for the company's cooptation strategy?

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Question 17

Apple designs the iPhone in the _____________________and relies on suppliers in the United States,Germany,Italy,France,and South Korea for other parts.

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Question 18

Describe the four main global strategies that form the basis for global firms' organizational structure.

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Question 19

The _____________________________ is the most visible in financial services where the homogeneity of the product-money and money instruments-seems to overcome cultural barriers.

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Quiz 15: Managing Global Systems