Question 1

Supervisors should study each job category in their department to determine how many employees are needed to get work done.

Accepted Answer

Supervisors need to analyze the workload and job requirements in each category to determine the appropriate number of employees needed to complete the work efficiently.

Question 2

Every organization needs a human resource department.

Accepted Answer

Not every organization requires a human resource department; smaller organizations or startups might manage without a dedicated HR department by distributing HR responsibilities among other roles or using external HR services.

Question 3

Nondirective interviews provide the applicant latitude in responding.

Accepted Answer

Nondirective interviews allow the applicant to respond freely without being guided or directed by the interviewer.

Question 4

Education, prior work experience, and test scores are all examples of selection criteria.

Accepted Answer

This is because selection criteria are the specific qualifications, skills, or attributes that an employer uses to evaluate candidates for a job or position. Education, prior work experience, and test scores are all common criteria used in the selection process.

Question 5

Asking "Who will care for your children while you are at work?" during an interview is not a discriminatory question because you want to make sure the employee has this issue covered before starting work.

Accepted Answer

Asking about the caregiver responsibilities of a potential employee can be seen as discriminatory because it assumes that parents or caregivers with children are less committed to their work or may not be able to balance their personal and professional lives. The question may violate Title VII of the Civil Rights Act, which forbids discrimination based on sex or familial responsibilities. It is important for employers to focus on an employee's qualifications, experience, and ability to perform the essential functions of the job, rather than their personal or family life.

Question 6

If there isn't a job description of a position, the supervisor should request the human resource department draft one.

Accepted Answer

The answer of If there isn't a job description of...

Question 7

The management of human resources is the supervisor's most important activity.

Accepted Answer

Managing human resources involves activities such as recruitment, training, performance evaluation, and employee relations, which are essential for maintaining a productive work environment. Effective management of human resources can lead to improved employee morale, higher job satisfaction, increased productivity, and better company performance. Therefore, it is essential for supervisors to focus on managing their human resources effectively.

Question 8

It is fair to say that job applicants are "interviewing" a company just as much as the company "interviews" the applicants.

Accepted Answer

Job applicants are not just being evaluated during the interview process, but they are also evaluating the company to determine if it is a good fit for their skills, values, and career goals.

Question 9

After recruiting the qualified applicants, the human resource department weeds out the less qualified workers and then conducts the selection of the final candidate.

Accepted Answer

Recruiting is the process of attracting candidates, and selection involves weeding out less qualified candidates to choose the right candidate for the job. The weeding out process occurs during selection, not after recruiting qualified applicants.

Question 10

The supervisor may find it helpful to ask departmental employees to write down the tasks they perform.

Accepted Answer

By asking employees to write down the tasks they perform, the supervisor can have a better understanding of the department's responsibilities and can more effectively delegate tasks or make changes to improve efficiency.

Question 11

The use of a directive interview makes it more difficult for supervisors to compare one applicant's background to another.

Accepted Answer

A directive interview involves asking specific, structured questions, which can make it easier for supervisors to compare responses across different applicants. Open-ended or non-directive interviews, on the other hand, can make it more difficult to compare candidates as the questions and responses may vary greatly.

Question 12

A supervisor should have considerable input in making the final decision to hire a candidate, but should not be the only one to make the decision.

Accepted Answer

While the supervisor's input and opinion should be taken into account, it is important to involve other relevant parties such as HR personnel, team members, and other stakeholders in the hiring process to ensure a fair and objective selection process.

Question 13

The staffing function is an ongoing process.

Accepted Answer

The staffing function involves acquiring, developing, and retaining talented employees, and it is an ongoing process. It is not a one-time event but a continuous effort to ensure the organization has the right people in the right positions at all times.

Question 14

Every five years a supervisor should compare each job description to what each employee does.

Accepted Answer

The answer of Every five years a supervisor should compare...

Question 15

Regardless of approach, the supervisor must develop relevant job-related questions.

Accepted Answer

Developing relevant job-related questions is necessary for any approach to a performance evaluation. These questions help the supervisor assess the employee's performance and identify areas for improvement.

Question 16

The purpose of an employee selection interview is to collect information and arrive at a decision concerning a job applicant.

Accepted Answer

The purpose of an employee selection interview is indeed to collect information about a job applicant and use that information to make a decision about whether or not to hire them.

Question 17

Supervisors should strive to blend directive and nondirective techniques to obtain optimal information during the interview.

Accepted Answer

Supervisors should use a combination of directive (structured and specific) and nondirective (open-ended and exploratory) techniques to gather the most useful information during an interview.

Question 18

Job posting creates a greater openness in an organization by making all employees aware of job opportunities.

Accepted Answer

Job postings inform all employees of open positions within the organization, which fosters transparency and openness.

Question 19

Most organizations try to fill job openings above entry-level positions through promotions and transfers.

Accepted Answer

Most organizations prefer promoting or transferring employees from within the company to higher positions instead of hiring new candidates externally. This helps in retaining existing talent, boosting employee morale, and reducing recruitment costs.

Question 20

When supervisors follow the human resource staff's advice, they are no longer accountable for the outcomes of their decisions.

Accepted Answer

Supervisors are ultimately responsible for the outcomes of their decisions, even if they follow the advice of the human resource staff. The human resource staff can provide guidance and expertise, but the supervisor is still accountable for the final decision and its results.

Quiz 9: The Supervisors Role in Preparing Employees for Success