Question 1

An organization has decided to have an external vendor process its payroll. Therefore, the 16 payroll employees will be laid off. In order to help these employees find jobs quickly the organization has decided to use:
A) an outplacement assistance program.
B) an outsourcing vendor.
C) attrition.
D) a hiring freeze.
E) offshoring.

Accepted Answer

Outplacement assistance programs are designed to help employees who are laid off to find new employment opportunities. By offering outplacement assistance, the organization is demonstrating a commitment to the welfare of its employees, which can help to preserve morale among those who remain with the company. It can also help to preserve the organization's reputation as a responsible employer in the eyes of customers, clients and the general public.

Question 2

Workforce planning occurs at the top level of the organization and is then handed down for others to implement.

Accepted Answer

Workforce planning is a collaborative process that involves input from various levels of an organization, including HR, management, and departmental leaders, to ensure alignment with overall business objectives and operational needs.

Question 3

Any type of employee turnover has a direct impact on an organization's labor demand.

Accepted Answer

Employee turnover can affect an organization's labor demand because it creates a need to replace departing employees, which can increase demand for new hiring and training. Additionally, turnover can also impact productivity and morale among remaining employees, which can affect their ability to meet the existing demand for labor.

Question 4

Which of the following statements regarding the aging workforce is most accurate?
A) Companies look forward to when employees retire because it saves them health benefit costs.
B) Older workers generally are slow and inefficient, thereby impacting productivity numbers.
C) Allowing older workers to transition out of the workforce slowly benefits both the company and the employee.
D) Due to technological advances members of the aging workforce are unable keep up to date with the required skills.
E) Utilizing recent graduates or younger workers is best if an organization wants to remain competitive.

Accepted Answer

Allowing older workers to transition out of the workforce slowly benefits both the company and the employee. This helps the older employee to prepare for retirement while gradually passing on knowledge and skills to younger employees. It also ensures that the company does not lose valuable expertise and experience all at once, which can be costly and disruptive. The other options are inaccurate or discriminatory against older workers.

Question 5

When deciding to use a global work force planning strategy it is important to consider all of the following EXCEPT:
A) the ability to operate 24/7 to provide better access for your customers.
B) the impact offshoring may have on your local labor market.
C) how much your labor pool may be increased by accessing a global workforce.
D) whether your organization should choose a cost leadership or differentiation strategy.
E) whether the operational efficiencies outweigh the potential customer service issues.

Accepted Answer

The question is asking which factor should NOT be considered when deciding to use a global workforce planning strategy. Option D, the choice of cost leadership or differentiation strategy, is not directly related to the decision to use a global workforce. Instead, it is a separate strategic decision that may be impacted by the use of a global workforce but is not a factor to consider when making the decision to use one. Therefore, D is the correct answer.

Question 6

All of the following are True about the WARN Act EXCEPT:
A) it applies to companies with 100 or more full time employees.
B) it applies to companies with 100 or more employees, including part time employees who work at least 4000 total hours a week.
C) notification si required if 50 or more employees will be affected within 30 days by a plant closing.
D) notification is required if 500 or more employees will be affected within 30 days by a mass layoff.
E) 90 calendar days of advance notice of a plant closing or mass layoff is required.

Accepted Answer

The WARN Act requires 60 calendar days of advance notice, not 90 days, for plant closings or mass layoffs.

Question 7

Replacement charts are helpful to organizations in order to identify employees who are available to takeover certain positions as employees leave the organization.

Accepted Answer

Replacement charts help identify potential replacement candidates for specific positions, which can be useful when employees leave the organization.

Question 8

An organization needs to consider how communities react to it s workforce planning methods because:
A) these types of decisions can cause emotional reactions from employees, shareholders and customers.
B) the timing of the decisions may determine how people react.
C) offshoring is generally the best work force planning approach.
D) unemployment rates play a very small part in how and when work force planning methods are carried out.
E) Both A and B are correct.

Accepted Answer

Workforce planning decisions can have emotional implications for employees, shareholders, and customers, and the timing of decisions can influence how people react. Offshoring may not always be the best approach, and unemployment rates can also play a significant role in workforce planning. Therefore, both options A and B are correct.

Question 9

Projecting employee productivity enables managers to determine what the labor supply will be years from now.

Accepted Answer

Projecting employee productivity allows managers to estimate future work output and efficiency, but it does not directly determine the future labor supply, which is influenced by factors such as market conditions, workforce availability, and hiring practices.

Question 10

A transition matrix helps to identify labor demand by different employee categories to help an organization plan for any potential labor shortages.

Accepted Answer

A transition matrix helps to track the movement of employees across different categories or positions and can be used to predict future labor demand and mitigate potential labor shortages.

Question 11

When determining if someone meets the definition of an independent contractor an organization must look at all of the following EXCEPT:
A) office space provided.
B) instruction received.
C) expenses reimbursed.
D) employee benefits provided.
E) profit or loss incurred.

Accepted Answer

All of the options listed are factors that should be considered when determining if someone is an independent contractor, except for the provision of office space. The IRS considers whether the worker is able to work from a location of their choosing as evidence of independent contractor status, whereas providing an office space could signal an employer/employee relationship.

Question 12

When labor supply is less than labor demand then a labor surplus occurs.

Accepted Answer

When labor supply is less than labor demand, a labor shortage occurs, not a labor surplus.

Question 13

People's Bank now offers on-line banking and an on-line loan application and approval process. As a result of this new technology which of the following will most likely happen?
A) Bank branches will invest in customer service training for the tellers and loan staff.
B) Face to face transactions at the branches will decrease thereby creating a labor surplus.
C) The bank will spend less money on marketing its website.
D) The bank's information services department will be downsized.
E) None of the choices are correct.

Accepted Answer

With the availability of online banking and loan application and approval process, customers would prefer to conduct their transactions through the bank's website, resulting in a decrease in face-to-face transactions at the branches. This may lead to a labor surplus at the branches.

Question 14

As an occupational trend, if less people pursue teaching careers which of the following may most likely occur?
A) School districts may investigate ways to encourage students to become teachers through mentor programs.
B) School districts may look for ways to encourage current teachers to delay retirement.
C) A labor shortage of teachers will occur thereby impacting the quality of the education system.
D) A and B are correct.
E) All of the above are correct.

Accepted Answer

The answer of As an occupational trend, if less people...

Question 15

The main driver of company's wanting to pursue offshoring is:
A) cheaper wages.
B) low unemployment rates.
C) labor surpluses.
D) less technological skills.
E) fewer employee concerns.

Accepted Answer

The main reason companies pursue offshoring is to take advantage of cheaper wages in other countries. This allows them to reduce costs and increase profits.

Question 16

If labor demand is greater than the labor supply then a labor shortage occurs.

Accepted Answer

When labor demand exceeds labor supply, there is an imbalance in the labor market, and firms struggle to fill open positions. This usually results in a labor shortage.

Question 17

If John decides to resign from his current position with ABC Company to take a new job with XYZ Corporation, this is considered involuntary turnover.

Accepted Answer

Involuntary turnover occurs when an employee is terminated or laid off by the employer, not when the employee voluntarily resigns to take a new job. Therefore, John's resignation is considered voluntary turnover.

Question 18

Tina took a position in the Boston office of her law firm which is based out of Chicago. She kept the same rate of pay and benefits but took the position to be closer to her family on the East coast. This is an example of a demotion.

Accepted Answer

This is not an example of a demotion. Tina has the same rate of pay and benefits and is not losing any job status. She simply relocated to a different office.

Question 19

QPR Architects Inc. has experienced a slow down of work requests. They must lay off 5 employees and have decided to lay off the last 5 employees hired. Remaining employees felt that Stan, a 20 year employee who has performance issues, should have been laid off and most likely believe that ________ has occurred in regard to QPR's workforce planning.
A) procedural injustice
B) wrongful termination
C) attrition
D) discrimination
E) distributional injustice

Accepted Answer

Distributional injustice has occurred because the decision to lay off the last 5 employees hired instead of considering performance or other relevant factors creates a perception that the distribution of job loss is unfair. Stan, who has performance issues, should have been considered for layoff instead of the last 5 employees hired, and his retention may have been perceived as more equitable by the remaining employees.

Question 20

Andy has worked as a mechanic on the night shift production line since he started with the company and he was recently moved to a day shift mechanic position on another production line. This is an example of promotion.

Accepted Answer

This scenario describes a transfer, not a promotion, as Andy moved laterally to a similar position but on a different schedule or production line without an indication of increased responsibilities or higher rank.

Quiz 5: Workforce Planning

An organization has decided to have an external vendor process its payroll. Therefore, the 16 payroll employees will be laid off. In order to help these employees find jobs quickly the organization has decided to use:

Workforce planning occurs at the top level of the organization and is then handed down for others to implement.

Any type of employee turnover has a direct impact on an organization's labor demand.

Which of the following statements regarding the aging workforce is most accurate?

When deciding to use a global work force planning strategy it is important to consider all of the following EXCEPT:

All of the following are True about the WARN Act EXCEPT:

Replacement charts are helpful to organizations in order to identify employees who are available to takeover certain positions as employees leave the organization.

An organization needs to consider how communities react to it s workforce planning methods because:

Projecting employee productivity enables managers to determine what the labor supply will be years from now.

A transition matrix helps to identify labor demand by different employee categories to help an organization plan for any potential labor shortages.

When determining if someone meets the definition of an independent contractor an organization must look at all of the following EXCEPT:

When labor supply is less than labor demand then a labor surplus occurs.

People's Bank now offers on-line banking and an on-line loan application and approval process. As a result of this new technology which of the following will most likely happen?

As an occupational trend, if less people pursue teaching careers which of the following may most likely occur?

The main driver of company's wanting to pursue offshoring is:

If labor demand is greater than the labor supply then a labor shortage occurs.

If John decides to resign from his current position with ABC Company to take a new job with XYZ Corporation, this is considered involuntary turnover.

Tina took a position in the Boston office of her law firm which is based out of Chicago. She kept the same rate of pay and benefits but took the position to be closer to her family on the East coast. This is an example of a demotion.

Andy has worked as a mechanic on the night shift production line since he started with the company and he was recently moved to a day shift mechanic position on another production line. This is an example of promotion.