Last week, Andrew, who works for a beverage distributor, made his first sale at a new restaurant. Today, Andrew plans to stop by the restaurant to make sure that the order has arrived and that the staff is ready to sell the new products. Andrew is in the ________ step of the personal selling process.

Question

Quizplus · Accepted Answer

Andrew is checking in with the restaurant after making the sale and ensuring that everything is going smoothly. This falls under the follow-up step of the personal selling process, where the salesperson follows up with the customer to ensure satisfaction and potentially build long-term relationships.

Last Week, Andrew, Who Works for a Beverage Distributor, Made