A representative from AT&T called Dr.Michaels after he switched to its U-verse telephone system.The firm wanted to make certain he was satisfied and asked if he had any questions concerning his new service.This is an example of a(n)________ call.

Question

Quizplus · Accepted Answer

The selling process does not end with the closing of a sale.Rather,professional selling requires customer follow-up,the final stage of the personal selling process.

A Representative from AT&T Called Dr