Which of the following statements is NOT an explanation for why service consumers are particularly vulnerable to ethical misconduct?
A) Services possess few search attributes.
B) Services are often specialized and/or technical.
C) Services are deeds,efforts,or performances.
D) The time lapse between performance and evaluation is sometimes significant.
E) Many services are sold without guarantees and warranties.
Correct Answer:
Verified
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A)customer dissatisfaction.
B)employee
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