Question 1

Emotionally intelligent leaders talk more than they listen.

Accepted Answer

Emotionally intelligent leaders prioritize listening over talking. They understand the importance of actively listening to others to understand their perspectives and needs before offering their own thoughts and solutions.

Question 2

Lori tends to bluntly speak her mind and use foul language in any situation. Lori is more likely to be an
A) externally focused low self-monitor.
B) internally focused low self-monitor.
C) externally focused high self-monitor.
D) internally focused high self-monitor.

Accepted Answer

People who are internally focused tend to pay more attention to their own thoughts, feelings, and beliefs, rather than external cues. They also tend to be less concerned with social norms and expectations, and therefore may be more likely to speak their minds and use foul language regardless of the social context. Additionally, low self-monitors tend to behave consistently across situations, which is also consistent with Lori's behavior.

Question 3

Define self-monitoring. Explain the characteristics of high and low self-monitors.

Accepted Answer

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Question 4

People's belief that a situation is so unique or so difficult that no one could be expected to handle it in an effective manner is referred to as
A) internal locus of control.
B) universal helplessness.
C) high conscientiousness.
D) emotional instability.

Accepted Answer

The belief that a situation is so unique or difficult that no one can handle it effectively is a characteristic of universal helplessness, which is the perception that circumstances are beyond one's control and that one is powerless to do anything to change them. The other choices (internal locus of control, high conscientiousness, emotional instability) do not accurately describe this belief.

Question 5

Based on their sense of personal control, externals prefer participatory supervisors who delegate.

Accepted Answer

Externals believe that external factors like luck or fate control their lives, so they typically prefer supervisors who provide clear instructions and guidance, rather than those who delegate extensively.

Question 6

Define self-awareness and interpersonal effectiveness, and describe their relationship.

Accepted Answer

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Question 7

Briefly explain Howard Gardner's multiple intelligences.

Accepted Answer

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Question 8

When an individual's ability to self-monitor differs from that of others, his or her workplace behavior may also differ, affecting workplace relationships.

Accepted Answer

When someone is not able to self-monitor effectively, they may exhibit behaviors that are inappropriate or perceived as such by their colleagues, which can impact workplace relationships.

Question 9

High self-monitors are able to adapt and change their style according to the dictates of the situation.

Accepted Answer

High self-monitors are individuals who are more likely to be sensitive to social cues and are able to adjust and modify their behavior to fit different contexts or situations. They are adaptable and can easily switch between different social roles or personas, depending on the demands of the environment. This is in contrast to low self-monitors who are more consistent in their behavior regardless of the social context.

Question 10

Carlita seems to fit in well in any situation, adapting her style as needed. Her friends call her a chameleon. Carlita is more likely to be an
A) externally focused low self-monitor.
B) internally focused low self-monitor.
C) externally focused high self-monitor.
D) internally focused high self-monitor.

Accepted Answer

Carlita's ability to adapt her style to different situations suggests that she is aware of and responsive to social cues in her environment, indicating a high level of self-monitoring. Additionally, her focus on adapting to different situations rather than relying on a consistent internal sense of self suggests an external focus. Therefore, C (externally focused high self-monitor) is the best choice.

Question 11

Divergent thinking is defined as the ability to combine or link ideas in new ways to generate useful alternatives.

Accepted Answer

This is the correct definition of divergent thinking, which is a key element of creativity and problem-solving.

Question 12

During adversity, personal helplessness occurs when people blame themselves, believing that there might be an appropriate personal response but that it is beyond their reach or repertoire of skills and abilities.

Accepted Answer

Personal helplessness can occur when individuals feel they are unable to control or cope with a difficult situation, and may believe that any potential solutions are beyond their capabilities or resources. This can lead to feelings of self-blame and a sense of powerlessness.

Question 13

According to Peter Drucker, which of the following questions should individuals address to better understand themselves?
A) What are my strengths?
B) How do others perform?
C) Who are my role models?
D) Am I emotionally intelligent?

Accepted Answer

Peter Drucker emphasized the importance of individuals understanding their own strengths in order to succeed in their careers and lives. Option B relates to comparing oneself to others, while option C pertains to identifying external sources of inspiration, and option D focuses on emotional intelligence rather than strengths.

Question 14

Intelligence involves a person's ability to adapt to changes in the environment.

Accepted Answer

Intelligence is often defined as the ability to learn, reason, solve problems, and adapt to new situations or changes in the environment. Therefore, the statement is true.

Question 15

The ability to communicate effectively with others is called self-awareness.

Accepted Answer

The ability to communicate effectively with others is called social skills, while self-awareness refers to understanding one's own emotions and behaviors.

Question 16

Identify some of the characteristics of people with internal and external locus of control.

Accepted Answer

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Question 17

Introverted people often perform better when their tasks relate to engaging and developing relationships with others.

Accepted Answer

Introverted people typically prefer solitary or low-stimulus environments and may find it draining to engage in high levels of social interaction. They may perform better in tasks that allow them to focus and work independently.

Question 18

Of the four dimensions used to effectively address adversity, reach refers to the
A) extent to which adversity impacts other aspects of a person's life.
B) expected length of the adversity.
C) level of accountability that a person assumes to improve the situation.
D) extent to which a person thinks he or she can influence whatever happens next.

Accepted Answer

Reach refers to how far the effects of adversity extend into different areas of a person's life, indicating the extent to which adversity impacts other aspects beyond the immediate situation.

Question 19

Which of the following statements best describes self-monitoring?
A) The ability to generate novel or unique propositions, ideas, or solutions
B) The ability to profit from experience and adapt to changes in the environment
C) The ability of individuals to read cues from their environment to assess their behavior
D) The ability to acknowledge and take responsibility for one's role in cultivating relationships

Accepted Answer

Self-monitoring refers to the ability of individuals to read cues from their environment to assess their behavior. It involves the capacity to regulate one's behavior to fit the demands of social situations. Individuals who are high self-monitors are skilled at adapting their behavior to different environments and social situations, while low self-monitors tend to act consistently across different contexts.

Question 20

Outline the components of emotional intelligence.

Accepted Answer

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Quiz 13: Becoming a Leader: Knowing Yourself