Order taking is just what it sounds like-accepting orders for merchandise or scheduling services.But it also requires answering basic questions and communicating effectively so that a quality relationship with the customer is established and maintained.

Question

Quizplus · Accepted Answer

The statement accurately describes the role and responsibilities of order taking, which extends beyond just accepting orders to include effective communication and building positive relationships with customers.

Order Taking Is Just What It Sounds Like-Accepting Orders for Merchandise