The close interaction with customers also points to the fact that services often are ________.
A)standardized
B)mass produced
C)homogeneous
D)uniform
E)custom-made

Question

Quizplus · Accepted Answer

The close interaction with customers indicates a personalized approach to service delivery, which suggests that services are not standardized or mass-produced, but rather custom-made to meet the specific needs of each customer. Therefore, option E is the best choice.

The Close Interaction with Customers Also Points to the Fact