Which of the following is the most appropriate response by the medical assistant to the patient's statement, "I am late coming in for my check-up"?
A) Oh, that is okay.
B) Why did you not come earlier?
C) Why? Are you upset about something?
D) Do you think you should have had the check-up before now?
E) Many of our patients are late.
Correct Answer:
Verified
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