Which of the following telephone courtesies should be used while on the telephone with a patient?

Name: Which of the following telephone courtesies should be used while on the telephone with a patient?
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Using common terms helps ensure clear communication and understanding between the nurse and patient. Jargon and slang may be confusing or unprofessional. Using the caller's name can also help create a personal connection and show respect.

Which of the Following Telephone Courtesies Should Be Used While