The medical assistant should answer the telephone by the end of which ring in order to create a positive impression to the patient?
A) First
B) Second
C) Third
D) Fourth
Correct Answer:
Verified
Q12: Which of the following is NOT a
Q13: For the non-bilingual medical assistant, what technique
Q14: Which of the following phone calls should
Q15: Administrative medical assistants staffing the reception desk
Q16: In the medical office, which of the
Q18: When handling problem calls, which of the
Q19: Which of the following is NOT a
Q20: Which of the following is a way
Q21: What is the primary reason for repeating
Q22: Indicate whether the medical assistant or provider
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