Question 1

Which of the following is NOT part of the major role of HR professionals?

Accepted Answer

HR professionals are responsible for providing guidance and assistance to line managers, assuming a greater role in top management planning and decision making, and helping organizations achieve success by maximizing employee potential. However, they should not relieve line managers of their HR responsibilities. HR professionals work in partnership with line managers to ensure that HR responsibilities are carried out effectively.

Question 2

Which of the following is NOT a method used to contain costs,as an alternative to downsizing?

Accepted Answer

Outsourcing, contract workers, and employee leasing are all methods of reducing costs without downsizing the current workforce. Employee redeployment, on the other hand, involves shuffling around current employees within the organization and may not always result in cost savings.

Question 3

Which of the following is used by companies to minimize the negative impact on individuals during downsizing?

Accepted Answer

Job sharing allows two or more employees to share the responsibilities of one full-time job, which can help to minimize the negative impact of downsizing on individuals.

Question 4

What are three current business challenges facing organizations?

Accepted Answer

The global economy, demographics, and technology are all current challenges facing organizations. The global economy affects businesses in terms of international competition and changing consumer demands. Demographics refer to the changing workforce, including aging populations, increased diversity, and shifting employment patterns. Technology also poses challenges, as organizations must adapt to changing digital platforms and cybersecurity threats. The other answer options either do not accurately identify current challenges or focus on specific operational issues rather than larger business concerns.

Question 5

Globalization is not just of interest to large firms.What percentage of the Canadian economy is affected by international competition?

Accepted Answer

According to a report by the Canadian government, around 70 to 80% of the Canadian economy is affected by international competition, indicating that globalization affects not only large firms but also smaller businesses in Canada.

Question 6

The HRM for a Canadian real estate company wants to develop an overall recruitment approach to attract individuals with key skill sets.This approach would then generate a pool of applicants with the required competencies for all the regions.The regional manager will actually select the best person from this pool.What is this an example of?

Accepted Answer

This is an example of appropriate line and staff authority. The HRM, who has staff authority, is developing an approach to attract individuals with key skill sets, which is an example of staff authority. The regional manager, who has line authority, will then select the best person from the pool of applicants generated by the HRM's approach, which is an example of line authority. Therefore, this is an appropriate use of both line and staff authority.

Question 7

How has the effect of globalization added to HRM responsibilities?

Accepted Answer

The answer of How has the effect of globalization added...

Question 8

Ciara McKay,the banquet manager at Riverside Hotels,typically provides coaching and feedback to her employees.What type of authority is Ciara using?

Accepted Answer

Ciara McKay is using line authority, which is the direct authority to manage and make decisions regarding the employees she oversees, including providing coaching and feedback.

Question 9

Which of the following is part of the role of a line manager?

Accepted Answer

Assessing the causes of production problems is a task that falls under the responsibility of a line manager.

Note: A, C, and D may be responsibilities of other roles, such as upper management or HR personnel.

Question 10

What is a current business challenge facing organizations and human resource management?

Accepted Answer

Developing and retaining human capital is one of the current business challenges facing organizations and human resource management. With the rapid pace of technological advancements and changing job market, it has become challenging for organizations to attract and retain skilled employees who can add value to the organization. Therefore, HR managers must focus on creating a strong employer brand, providing employee development opportunities and competitive compensation packages to attract and retain talent.

Question 11

When managers talk about "going global",they have to balance a complicated set of issues.Which of the following is NOT one of those issues?

Accepted Answer

Gender differences do not typically play a significant role in the decision-making process of going global. The other options - cultural, legal, and geographical differences - are all important factors that must be considered when expanding a business internationally.

Question 12

In organizations that have an HR unit,what do HR managers assume a greater role in?

Accepted Answer

HR managers assume a greater role in executive planning and decision making as they are responsible for creating and implementing policies, procedures, and programs that support the organization's overall goals and objectives. They also provide guidance and support to line managers and employees on a wide range of issues, including performance management, employee development, and workforce planning. While they may be involved in selecting employees who deserve bonuses and assessing the causes of production problems, these are typically not their primary responsibilities. Similarly, while they may work with line managers to set department goals, they typically do not have sole responsibility for this task.

Question 13

What is the term for hiring someone outside the company to perform tasks that could be done internally?

Accepted Answer

Outsourcing refers to the practice of hiring external service providers to perform tasks that could be done internally. This is done to reduce costs, improve efficiency or access specialized expertise. Contracting usually refers to a specific project or task, rather than ongoing work. Outplacement typically refers to helping employees find new jobs after a layoff or termination. Employee leasing refers to a situation where a company leases employees from another company.

Question 14

Manteo Resort places an increased emphasis on the growth and development of its people.The managers are front-and-centre in identifying the gaps in any skill sets and the HR practitioner offers ways of bridging the gaps.What is this an example of?

Accepted Answer

This is an example of a partnership between a line manager (the managers who identify the skill gaps) and an HR practitioner (who offers solutions to bridge those gaps).

Question 15

Which is the best example of HRM responding to the challenge of globalization?

Accepted Answer

Identifying capable expatriate managers is a direct response to globalization, as it involves preparing and selecting employees who can effectively work and manage in a global context, understanding and bridging cultural differences.

Question 16

Kyle Jon,the HRM at Riverside Hotels,typically supports and advises the line managers.What type of authority is Kyle using?

Accepted Answer

Kyle Jon is using staff authority, which is a type of authority that involves supporting and advising line managers. Staff authority is used to assist line managers with specialized expertise or knowledge, such as HRM in this case.

Question 17

Who is the key link between the employee and the organization?

Accepted Answer

The line manager or supervisor is the key link between the employee and the organization as they are responsible for managing the day-to-day activities, providing guidance and support, and ensuring that employees have the resources they need to do their jobs effectively. They also play a crucial role in communicating organizational goals, policies, and procedures and providing feedback on performance to help employees grow and develop.

Question 18

HR departments play an active role in influencing change within organizations.What is NOT part of the HR role?

Accepted Answer

Setting production standards for employees is not part of the HR role. HR is responsible for managing personnel and employee-related issues, including talent acquisition, training and development, performance management, and employee benefits, among other things. Manufacturing and production standards are typically developed by operations managers or production specialists.

Question 19

SynCore,a Canadian oil and gas company and DYNA,a Canadian mining company have been experiencing growth while the Canadian car manufacturing industry has declined significantly.What current business challenge is this an example of?

Accepted Answer

This is an example of the evolution of firms and sector survival as the two companies, SynCore and DYNA, are adapting to changes in the market and finding success while the car manufacturing industry in Canada is struggling. This highlights the importance of firms being able to evolve and adapt to changes in the market and industry in order to survive and thrive.

Question 20

Which is the best example of HRM responding to the challenge of technology?

Accepted Answer

Redesigning jobs and the ways in which people work is the best example of HRM responding to the challenge of technology as it involves adapting the structure of work and tasks to leverage technological advancements. This can lead to increased efficiency, productivity, and job satisfaction. Identifying technically skilled workers and developing privacy and code of conduct policies are reactive measures, whereas containing costs is a broader business strategy.

Quiz 1: The Challenges of Hrm