Margaret Evans,the manager of a computer retail store,explains that "our computer sales staff tend to be self-learners who prefer reading a manual and practicing on a computer."Which phase of a system model of training is Margaret describing?
A)needs assessment
B)training delivery
C)training design
D)training motivation

Question

Quizplus · Accepted Answer

Margaret is describing the training delivery phase, which involves the methods and processes used to convey information to the employees. In this context, she mentions that the staff prefers to learn by reading manuals and practicing, which are delivery methods.

Margaret Evans,the Manager of a Computer Retail Store,explains That "Our