Kyle McDeer takes cues from the company's technical writers,technical support experts,and customer service representatives.He lets them tell him what training they need and how best to do it.Which phase of a system model of training is described above?
A)needs assessment
B)training delivery
C)training design
D)training motivation

Question

Quizplus · Accepted Answer

The phase described above is needs assessment, which involves gathering information from various sources to determine what training is needed and how it should be delivered.

Kyle McDeer Takes Cues from the Company's Technical Writers,technical Support