An employee fell from a ladder and sprained his ankle.The manager is concerned and asks the question,"What knowledge,skills,and abilities do the employees need to prevent future ladder accidents?" Which phase of the systems approach to training is this question addressing?
A)needs assessment
B)training design
C)training delivery
D)evaluation

Question

Quizplus · Accepted Answer

The question is addressing the needs assessment phase, which involves identifying the knowledge, skills, and abilities necessary for employees to perform their job safely and effectively. This phase focuses on analyzing the current situation, identifying performance gaps, and determining the desired outcomes for the training program.

An Employee Fell from a Ladder and Sprained His Ankle