Question 1

The human resource (HR)function takes a strategic approach to managing and developing the workforce of an organization.

Accepted Answer

The HR function is responsible for recruiting, hiring, training, and retaining employees, as well as managing employee benefits, compensation, and performance. In recent years, HR has shifted towards a more strategic approach to aligning the workforce with the organization's goals and objectives. Therefore, the statement is true.

Question 2

Henry Mintzberg based his findings about managers by actually studying them as they functioned on the job.

Accepted Answer

Henry Mintzberg's research was based on direct observation of managers in their work settings.

Question 3

In today's business world,you are either a leader or a manager,but not both.

Accepted Answer

This statement is false. While there are distinct differences between leadership and management, it is possible for an individual to possess qualities of both and effectively integrate them in their approach to managing a team or organization. Many successful business leaders have both leadership and management skills.

Question 4

Leaders view their organization as a series of interdependent "silos."

Accepted Answer

Leaders typically aim to break down silos within organizations to promote interdepartmental collaboration and view the organization as an integrated, cohesive system rather than isolated units.

Question 5

According to Kellerman's model,an isolate follower is likely to be passionately engaged in his or her organization.

Accepted Answer

According to Kellerman's model, an isolate follower is someone who is detached from their organization and not passionate or engaged in it.

Question 6

It is impossible for a single person to be both a leader and a follower.

Accepted Answer

It is possible for a single person to be both a leader and a follower. It depends on the situation and context. For example, a CEO of a company may lead their employees but also follow the guidelines and regulations set by the board of directors or a government agency. Additionally, a leader may also be a member of a team or organization where they follow the direction of a higher-level leader while also leading their own team or subgroup.

Question 7

Business leader Niall FitzGerald believes that a business can be considered successful regardless of the conditions of society.

Accepted Answer

Niall FitzGerald has stated that he believes that business success should be judged on both financial results and their impact on society. He has emphasized the importance of responsible business practices and sustainability. Therefore, he does not believe that a business can be considered successful regardless of the conditions of society.

Question 8

All employees who work at Google are seen as potential leaders by management.

Accepted Answer

Google values a culture of leadership and encourages all employees to develop leadership skills, regardless of their role or position.

Question 9

Only employees in a position of authority can be leaders in an organization.

Accepted Answer

Leadership is not limited to those in positions of authority. Anyone can demonstrate leadership qualities and inspire others, regardless of their job title or rank within an organization.

Question 10

The Great Recession of 2007 led to decreased trust in capitalism,impacting management practices.

Accepted Answer

The Great Recession of 2007 had a significant impact on people's trust in capitalism and their perceptions of the business world. This, in turn, affected management practices as companies were forced to reassess their operations and work towards rebuilding trust with their stakeholders.

Question 11

"Managing up" refers to the idea that followers can influence the behavior of leaders.

Accepted Answer

Managing up is all about followers taking actions to help their leaders become better, more effective, and more aligned with organizational goals. This can involve providing feedback, anticipating their needs, communicating proactively, and building relationships of trust and respect. By managing up, followers can positively influence the behavior and performance of their leaders, ultimately benefitting the organization as a whole.

Question 12

Which of the following is NOT a social factor affecting the business world today?

Accepted Answer

Organizational design is not a social factor; it pertains to the internal structure and processes of a company, which are influenced by management decisions rather than societal changes.

Question 13

The traditional view of leaders in an organization emphasizes an impersonal approach toward achieving goals.

Accepted Answer

The traditional view of leaders in an organization emphasized a personal approach toward achieving goals, where leaders were typically authoritarian and directive in their management style. In contrast, contemporary views of leadership emphasize a more collaborative and participative approach towards achieving goals.

Question 14

According to Mintzberg,the interpersonal category includes the roles of figurehead,leader,and negotiator.

Accepted Answer

The interpersonal category includes the roles of figurehead, leader, and liaison, not negotiator. The negotiator role is part of the decisional category.

Question 15

Emotional intelligence requires individuals to manage their own emotions as well as the emotions of others.

Accepted Answer

Emotional intelligence includes both self-awareness and social awareness, which involve recognizing and understanding one's own emotions and the emotions of others. However, emotional intelligence also encompasses the ability to manage and regulate one's own emotions, as well as to respond appropriately to the emotions of others. Therefore, emotional intelligence does require individuals to manage their own emotions as well as the emotions of others.

Question 16

According to traditional views of business,a manager is a person who provides a vision to employees.

Accepted Answer

According to traditional views of business, a manager is primarily seen as someone who plans, organizes, leads, and controls resources, including employees, to achieve organizational goals, rather than specifically providing a vision, which is more often attributed to leaders in contemporary perspectives.

Question 17

Someone with a traditional management perspective on business would consider leaders to be strategic and managers to be tactical.

Accepted Answer

Traditional management perspective often distinguishes between leaders and managers based on their respective roles in strategy and tactics. Leaders are seen as responsible for setting the direction and vision of the organization, while managers are responsible for executing that vision through practical, day-to-day operations.

Question 18

Labor relations and organizational design are two activities in the human resources (HR)cycle.

Accepted Answer

Labor relations involve managing relationships between employers and employees, including collective bargaining, grievances, and negotiations. Organizational design involves structuring the company's workforce and tasks to meet strategic goals and objectives. Both labor relations and organizational design are part of the HR cycle, which includes activities related to attracting, developing, and retaining employees.

Question 19

Henry Moniz,Global Head of Strategic Business Practices at Viacom,believes that leaders need to understand the context of situations to be effective.

Accepted Answer

According to Henry Moniz, leaders need to understand the context of situations to be effective.

Question 20

A good follower in an organization should let managers make decisions and not get involved.

Accepted Answer

A good follower should not just blindly follow the decisions made by managers but should actively contribute their ideas and thoughts to help improve the decision-making process. This helps to create a more collaborative and effective team.

Quiz 1: Managing and Leading Today: The New Rules