The kaizen principle of Total Quality Management focuses on ________.
A) customer relationships
B) cultural norms
C) continuous process improvement
D) financial accountability

Question

Quizplus · Accepted Answer

The kaizen principle of Total Quality Management is all about continuous process improvement. It focuses on making small, incremental changes to processes in order to improve efficiency, quality, and overall performance. It is a key element of Total Quality Management and is used by organizations to stay competitive, reduce costs, and improve customer satisfaction. While customer relationships and financial accountability are important aspects of Total Quality Management, they are not specifically related to the kaizen principle. Cultural norms may play a role in how the kaizen principle is implemented, but they are not the primary focus.

The Kaizen Principle of Total Quality Management Focuses on ________