Behavior control relies on ________ to control employees.
A) organizational norms
B) SOPs
C) the employee's own self-control
D) rewards and punishment

Question

Quizplus · Accepted Answer

Behavior control relies on rewards and punishment to control employees, as they provide the motivation for employees to follow organizational norms and standard operating procedures (SOPs). While organizational norms and SOPs provide guidelines for behavior, they do not guarantee compliance without the use of rewards and punishment to reinforce desired behavior and discourage unwanted behavior. The employee's own self-control is also important, but it is not enough on its own to ensure compliance with organizational norms and procedures.

Behavior Control Relies on ________ to Control Employees