Which of the following encourages employees to set their own performance goals?
A) MBO
B) TQM
C) CRM
D) lean management

Question

Quizplus · Accepted Answer

MBO (Management by Objectives) encourages employees to set their own performance goals in collaboration with their managers, as part of the process. TQM (Total Quality Management) focuses on continuous improvement of processes and products/services, but does not necessarily involve employees setting their own goals. CRM (Customer Relationship Management) is a strategy for managing customer interactions and does not relate to employee goal setting. Lean management emphasizes reducing waste and improving efficiency, but also does not directly encourage employee goal setting.

Which of the Following Encourages Employees to Set Their Own