This week Tomas is conducting a series of quality circles at work.He will lead employees in discussions to explore process-based solutions for quality problems.What control approach is Tomas using?
A) Total Quality Management
B) Business Process Reengineering
C) Six Sigma
D) Lean Management

Question

Quizplus · Accepted Answer

Tomas is using quality circles to engage employees in discussions and explore process-based solutions for quality problems. This is a key component of Total Quality Management (TQM), which emphasizes continuous improvement and involving everyone in the organization in the pursuit of quality. Business Process Reengineering focuses on radical redesign of processes, Six Sigma is a data-driven approach to reducing errors and variability, and Lean Management aims to eliminate waste and increase efficiency. While these approaches may also involve employee engagement and process improvement, the focus and methods differ from TQM.

This Week Tomas Is Conducting a Series of Quality Circles