Question 1

Insurance companies use ____________________ nets to detect fraudulent claims both from the insured party and from health-care providers.

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Question 2

What are the three major components of DSSs,and what do they do?

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Question 3

Describe the three phases of decision making.

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Question 4

How do DSSs help in Web site planning and adjustment?

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Question 5

An ES is constructed with a set of rules,but as data on real successes and failures of decisions is accumulated and fed into the system,the ____________________ refines the rules to accomplish a higher success rate.

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Question 6

How do DSSs help in tax planning?

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Question 7

A(n)____________________ is developed to emulate the knowledge of an expert to solve problems and make decisions in a relatively narrow domain.

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Question 8

A(n)____________________ is software that combines data that is input by the user with the data relationships stored in the knowledge base.

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Question 9

In addition to diagnostic ____________________,some hospitals use systems that help discern which tests or other initial treatment a patient should receive.

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Question 10

Expert systems and neural networks are two techniques researched and implemented in a field called ____________________.

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Question 11

In most ESs,the knowledge base is built as a series of ____________________ rules.

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Question 12

Give examples of structured and semistructured problems.

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Question 13

Many banks use automated ____________________ aids to determine a client's creditworthiness.

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Question 14

An ES uses a(n)____________________,which is a collection of facts and the relationships among them.

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Quiz 10: Decision Support and Expert Systems