Which of the following questions is LEAST relevant to establishing a zero-based channel?
A) Can information systems be modified to reduce the costs of generating quotes and placing orders?
B) Is it possible to eliminate, combine, or redefine certain tasks to reduce the steps for a sale?
C) What non-valued functions can be eliminated without damaging customer satisfaction?
D) What information sharing activities occur between channel members and customers?
E) What redundant activities exist and can be eliminated?
Correct Answer:
Verified
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