How did CNH Group enhance its expert power?
A) providing product information on the firm's extranet
B) giving dealers new promotional tools to attract customers
C) eliminating unproductive dealers and consolidating profitable ones
D) generating leads for dealers using social media and the company website
E) providing dealers with market research to improve their competitiveness

Question

Quizplus · Accepted Answer

CNH Group enhanced its expert power by providing dealers with market research, which helps them improve their competitiveness by making informed decisions based on expert insights.

How Did CNH Group Enhance Its Expert Power