Which of the following statements is incorrect concerning reflective listening?
A)Reflective listening emphasizes personal elements of the communication process.
B)Reflective listening is particularly helpful in problem-solving situations.
C)Reflective listening emphasizes more strongly the role of the communicator.
D)The listener's emphasis should be on responding to the communicator, not leading the communicator.

Question

Quizplus · Accepted Answer

Reflective listening actually emphasizes the role of the listener, not the communicator. The listener's goal is to fully understand and reflect back the speaker's message.

Which of the Following Statements Is Incorrect Concerning Reflective Listening