Which of the following is a characteristic of quality teams?
A)They provide advice to managers who still retain decision-making authority.
B)They operate in parallel fashion to the organization's structure.
C)They emphasize the generation of ideas.
D)They make data-based decisions about improving product and service quality.

Question

Quizplus · Accepted Answer

Quality teams make data-based decisions about improving product and service quality. Option A is incorrect because quality teams are empowered with decision-making authority. Option B is incorrect because quality teams are designed to work across functional areas, not in parallel to the organization's structure. Option C is incorrect because quality teams not only generate ideas but also evaluate them based on data and evidence.

Which of the Following Is a Characteristic of Quality Teams