The sales force in a computer firm has power because of its immediate effect on the firm's operations and because other groups (accounting and servicing groups) depend on its activities. This is best explained by which of the following?
A)high degree of centrality
B)nonsubstitutability
C)coping with uncertainty
D)All of the above

Question

Quizplus · Accepted Answer

The sales force has a high degree of centrality because its activities are crucial and have a direct impact on the firm's operations, and other groups depend on it.

The Sales Force in a Computer Firm Has Power Because