In your role as a department supervisor, you are confronted by a senior employee who claims that she should not have been passed over for a promotion.You don't have decision authority but can only recommend to the plant manager decisions concerning promotions.You listen to the employee's protest but inform her that there is nothing you can do and direct her to your supervisor and the human resource department.The technique you are using is:
A)character assassination
B)administrative orbiting
C)due process nonaction
D)confrontation

Question

Quizplus · Accepted Answer

The technique being used is due process non-action, which means that the supervisor is directing the employee to follow the appropriate chain of command and channels for voicing her concerns rather than making a decision or taking action themselves. This is a fair approach that ensures that the employee's complaint is heard and addressed through the proper channels.

In Your Role as a Department Supervisor, You Are Confronted