The degree to which the organization has official rules, regulations, and procedures is called:
A)standardization
B)complexity
C)formalization
D)specialization

Question

Quizplus · Accepted Answer

Formalization refers to the extent to which an organization has official rules, regulations, and procedures. Standardization refers to the extent to which the organization has uniformity in its procedures, while complexity refers to the number of different parts or elements within the organization. Specialization refers to the extent to which employees are specialized in their roles and responsibilities.

The Degree to Which the Organization Has Official Rules, Regulations