When employees become disenchanted with a major change, supervisors should:
A)confront them
B)neutralize their opposition and acknowledge their concerns
C)transfer them
D)ignore them

Question

Quizplus · Accepted Answer

It is important to acknowledge the concerns of disenchanted employees and work to neutralize their opposition by addressing those concerns. Ignoring or confronting them may only lead to further resistance or conflict. Transferring employees may not address the root cause of their disenchantment and could be an ineffective solution.

When Employees Become Disenchanted with a Major Change, Supervisors Should