Match the following:
-Process Consultation
A)Solicitation of employee attitudes through questionnaires.
B)Goal setting and performance planning between employee and supervisor.
C)Change agent facilitation to improve individual and organizational processes.
D)Intra- and intergroup process improvements.
E)An attempt to culturally embed quality throughout the organization.

Question

Quizplus · Accepted Answer

Process consultation involves a change agent facilitating individual and organizational process improvements.

Answer: A
 Solicitation of employee attitudes through questionnaires is commonly associated with employee surveys and not process consultation.

Answer: B
 Goal setting and performance planning between employee and supervisor is typically associated with performance management and not process consultation.

Answer: D
 Intra- and intergroup process improvements are often included in the scope of process consultation.

Answer: E
 Attempting to culturally embed quality throughout an organization is commonly associated with quality management principles and not process consultation.

Match the Following: -Process Consultation