When you deal with an unhappy customer,you should try to determine if their problem is real or perceived before attempting to resolve an issue.

Name: When you deal with an unhappy customer,you should try to determine if their problem is real or perceived before attempting to resolve an issue.
Brand: Quizplus
Rating: 4.8 (40 reviews)

Question

Quizplus · Accepted Answer

It's important to address the customer's concerns without initially judging the validity of their problem, as perception is their reality and acknowledging their feelings is key to effective resolution.

When You Deal with an Unhappy Customer,you Should Try to Determine