Service quality relative to competitors is always lower in the case of _____ strategy.
A)low cost defender
B)differentiated defender
C)differentiated analyzer
D)differentiated prospector

Question

Quizplus · Accepted Answer

Low cost defender strategies often prioritize minimizing costs over enhancing service quality, which can result in lower service quality relative to competitors who might focus more on differentiation and thereby potentially invest more in service quality.

Service Quality Relative to Competitors Is Always Lower in the Case