When management goes around the union to communicate with or to encourage the rank-and-file to support or oppose an issue,they are perpetrating which of DeLord's potential pitfalls?

Question

Quizplus · Accepted Answer

Making an end run refers to the management attempting to communicate with the unionized workers directly and bypassing the union leadership. This can cause a breakdown of trust and communication between the union and management and worsen labor-management relations.

When Management Goes Around the Union to Communicate with or to Encourage