Monica's job in her company is to provide on-going customer support,take telephone orders and prospect for new customers.She most likely is a:

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Monica's job responsibilities suggest that she is working as an inside salesperson who not only takes orders but also provides customer support and tries to find new customers. An order taker is typically responsible for only taking orders, whereas an outside salesperson travels to meet with customers face-to-face. A detailer is someone who provides product information and specifications to potential customers, and an order getter is a salesperson who actively seeks out and acquires new customers. None of these roles fit Monica's job description as well as that of an inside salesperson.

Monica's Job in Her Company Is to Provide On-Going Customer