Communication-style bias is a:
A)rare problem in selling.
B)common problem in selling.
C)problem that never occurs.
D)problem that cannot be overcome.
E)is a personality disorder.

Question

Quizplus · Accepted Answer

Communication-style bias is a common problem in selling. It occurs when a salesperson assumes that the customer has the same communication style as theirs and as a result, fails to adapt to the customer's communication style. This can hinder effective communication and ultimately affect the success of the sales process.

Communication-Style Bias Is A