When a customer calls to vent off his frustration after the sale,a salesperson should remind the customer that his perception may be different than the reality.

Name: When a customer calls to vent off his frustration after the sale,a salesperson should remind the customer that his perception may be different than the reality.
Brand: Quizplus
Rating: 4.8 (56 reviews)

Question

Quizplus · Accepted Answer

A salesperson should listen empathetically to the customer's concerns, validate their feelings, and work towards a resolution rather than dismissing their perception.

When a Customer Calls to Vent Off His Frustration After