A strategically developed long-term relationship that solves the customer's problem is called:
A) partnering.
B) marketing concept.
C) marketing orientation.
D) customer-orientation.
E) life-time value relationship.
Correct Answer:
Verified
Q30: Survey and probing questions are necessary for
Q31: Customer service is a _ effort.
A)individual
B)sales person's
C)team
D)company
E)sellers
Q32: Suggestion selling should occur:
A)after the price is
Q33: "Would you like me to show you
Q34: After selling a car,Tony offers a long
Q36: A business should not be too concerned
Q37: Maggie noticed that her customer's expectations of
Q38: The primary reason(s)people stop buying from a
Q39: _ is the process of suggesting merchandise
Q40: Value reinforcement means positive bragging and getting
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