In an effort to improve customer relationship management,salespeople are including more __________ about the customers,such as their buying behaviours and perceptions in the call reports.
A) technical information
B) practical information
C) analytical information
D) qualitative information
E) quantitative information
Correct Answer:
Verified
Q58: One of the best ways to gain
Q59: An increase in use of telephone calls,e-mails
Q60: When drawing up a daily to-do list,a
Q61: A goal such a "I want to
Q62: Classifying customers according to geographic area or
Q64: _ stress helps to keep us motivated.
A)Emotional
B)High
Q65: A _ is a group of customers
Q66: For goals to be effective,they must be:
A)specific.
B)achievable.
C)clear.
D)measurable.
E)all
Q67: _ is the response of your body
Q68: Sales territories can be classified according to:
A)line
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