_____ is an examination as to whether a firm has resources and capabilities to perform a particular activity in a manner superior to competitors.
A) Commoditization
B) Performance appraisal
C) Asset appraisal
D) Benchmarking

Question

_____ is an examination as to whether a firm has resources and capabilities to perform a particular activity in a manner superior to competitors.
A) Commoditization 
B) Performance appraisal 
C) Asset appraisal 
D) Benchmarking

Quizplus · Accepted Answer

Benchmarking is the process of comparing one's business processes and performance metrics to industry bests or best practices from other industries. It helps a firm to identify which areas need improvement and can provide insights into how to adapt and learn from competitors or other successful companies. One aspect of benchmarking is examining whether a firm has the resources and capabilities to perform a particular activity better than competitors.

_____ Is an Examination as to Whether a Firm Has