ABC company is moving its call center department to India.This is an example of _________.
A) outsourcing
B) offshoring
C) observation
D) subcontracting

Question

Quizplus · Accepted Answer

Offshoring refers to relocating a company's operations to another country, typically for the purpose of taking advantage of lower labor costs or other economic benefits. In this case, ABC company is moving its call center department to India, which is an example of offshoring. Outsourcing and subcontracting can also involve the use of external service providers, but they do not necessarily involve relocating the company's operations to another country. Observation is not relevant to this scenario.

ABC Company Is Moving Its Call Center Department to India